This intensive one-day course equips professionals with essential skills to manage and resolve conflict effectively, fostering trust, better communication, and psychological safety in agile and team-based environments. Through practical [...]
  • QASACMS-QA
  • Cena na vyžiadanie

This intensive one-day course equips professionals with essential skills to manage and resolve conflict effectively, fostering trust, better communication, and psychological safety in agile and team-based environments. Through practical exercises and real-world scenarios, participants learn to transform tensions into collaboration opportunities. Successful completion earns a lifetime-valid digital micro credential from Scrum Alliance.

  • Recognise and prepare for potential team conflicts
  • Understand conflict triggers and underlying dynamics
  • Apply de-escalation techniques to defuse tensions
  • Facilitate constructive resolution discussions while maintaining neutrality
  • Create customised conflict management strategies to guide teams forward

Mám záujem o vybraný QA kurz