This two day course bridges ITIL theory and real environment practice specifically for Change Enablement. Participants will work with an instructor through tools, considerations, and actionable steps to implement, improve or assess the Change [...]
  • QAPACE-QA
  • Cena na vyžiadanie

This two day course bridges ITIL theory and real environment practice specifically for Change Enablement. Participants will work with an instructor through tools, considerations, and actionable steps to implement, improve or assess the Change Enablement (Change Management) practice in their organisation.

  • Clarify the vision and metrics trail for change
  • Assess current state through change models, authorities, baselines, and value streams
  • Define future state via business cases, SMART objectives, success measures, and authority structures
  • Plan the journey with improvement plans, communication, KPIs, roles, and interfaces
  • Execute change planning and monitoring (including stakeholder engagement)
  • Validate outcomes through scorecards, reviews, benefits realisation, and baselines
  • Sustain momentum with new authorities, evolving value streams, and iteration

Mám záujem o vybraný QA kurz