Mastering Your Emotional Intelligence

Emotional intelligence shapes how trust, influence and decision quality hold up when pressure hits. In fast, interconnected organizations, hybrid working, rapid change and reputational risk make emotional judgement more visible and more consequential. In this 3-hour mastery workshop, participants bring live challenges and work through a single high-stakes scenario that mirrors real workplace tension. The session focuses on reading what is happening in the room, regulating responses under strain, and choosing moves that keep conversations clear, constructive and human, sharpened through structured peer questioning. Participants leave with simple, repeatable habits that make behavior more consistent at work and strengthen collaboration, trust and outcomes over time.