ITIL(R) 4 Foundation - IT Service Management Certification - Blended learning ITIL4F-BL-QA

ITIL4F-BL-QA
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Blended Learning – the best of both ways to learn.Combining the best of digital and live learning, with access to world-class industry experts, we focus on ensuring you can apply your learning to help you fully understand the key aspects of the ITIL4 foundation course and potentially utilize that learning in your working environment. What's more, our digital platform gives you the tools to track your progress and manage your own learning.

Identify and recognize the key concepts of service management.
Recall and comprehend the purpose and component parts of the ITIL4 service value system (SVS). describe the activities within the service value chain, and how they interconnect.
Recognize and explain the 7 key ITIL4 practices in detail.
Utilize the ITIL4 guiding principles and see how these can help an organization adopt and adapt service management.
Describe the four dimensions of service management.
Recognize and identify the key terms and basic principles of eight other practices.

ITIL(R) 4 Foundation - IT Service Management Certification - Blended learning

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