This fast-paced, practical course introduces learners to the mindsets, behaviours, and tools that underpin effective coaching in the workplace. Participants will explore how to move from providing answers to enabling ownership through a simple five-question structure. Designed for immediate on-the-job application, the course combines insight with practice, helping learners hold focused, reflective conversations—even under pressure. Participants will leave with greater confidence to coach in real-time, everyday interactions.